Find out how we can help you adapt your site or app to the regulations
Websites and apps must always comply with certain requirements imposed by law. Failure to comply with the legal requirements, can result in serious penalties including substantial fines, audits and potential litigation.
For this reason we have chosen to rely on iubenda, a company built on both legal and technical expertise, that specialises in this sector. Together with iubenda, of which we are Certified Partners, we have developed a proposal to offer all our customers a simple and safe solution to their compliance needs.
Overview of the main legal requirements for websites and apps owners
Privacy and Cookie Policy
The law obliges each site/app that collects personal data to disclose relevant details to users via dedicated privacy and cookie notices.
Privacy policies must contain certain fundamental elements specific to your particular processing activities, including:
- the contact and identifying details of the data controller;
which personal data is being processed; - the purposes and methods of processing;
- the categories of sources from which consumers’ data is being collected;
- the legal bases of processing (e.g., consent);
- the third-parties that may also access the data — this includes any third-party tools (e.g., Google Analytics);
- details relating to the transfer of data outside the European Union (where it applies);
- the rights of the user;
- description of notification process for changes or updates to the privacy policy;
- the effective date of the privacy policy.
The cookie policy specifically describes the different types of cookies installed through the site, any third-parties to which these cookies refer — including a link to the respective documents and opt-out forms — and the purposes of the processing.
Can’t we use a generic document?
It’s not possible to use generic documents as your policy must describe in detail the specific data processing carried out by your site/app, and must also include the particular details of any third-party technologies (e.g., Facebook Like buttons or Google Maps) specifically used by you.
What if my site does not process any data?
It’s very difficult for your site not to process any data. A simple contact form or a traffic analysis system such as Google Analytics is enough to trigger the obligation to prepare and display a privacy and cookie policy.
Ready for your compliance solution?
Drop us a line today for a free quote!
Ready for your compliance solution?
Drop us a line today for a free quote!
Terms and Conditions
In certain circumstances it can be necessary to protect your online business from potential liabilities with a Terms and Conditions document. Though not always legally required, Terms and Conditions set the way in which your product, service or content may be used, in a legally binding way.
The Terms and Conditions typically contain copyright clauses, disclaimers, terms of sale, allow you to set governing law, list mandatory consumer protection clauses, and more.
The Terms and Conditions should at least include:
- the identification of the business;
- a description of the service that your site/app provides;
- information on risk allocation, liability, and disclaimers;
- warranty/guarantee information;
- the existence of a withdrawal right;
- safety information, including instructions for proper use (e.g., terms of delivery of product/service);
- rights of use;
- conditions of use/purchase (e.g., age requirements or location-based restrictions);
- refund policy/exchange/termination of service and related information;
- information related to methods of payment.
When is it mandatory to have Terms and Conditions?
Everyone from bloggers to e-commerce, SaaS, and enterprise businesses can benefit from setting Terms of Use. However, in some cases it can be mandatory, such as in the case of e-commerce, where payment data is processed.
Can I copy and use a Terms and Conditions document from another site?
As they are essentially a legally binding agreement, it is not only important to have one in place, but also necessary to ensure that it meets legal requirements and it matches your specific business processes, model, and remains up-to-date with the various laws referenced in its contents. Copy/pasting Terms and Conditions from other sites is very risky and could result in the document being void or unenforceable.
How we can help you using iubenda’s solutions?
Thanks to our partnership with iubenda, we can help you configure everything you need to make your site/app compliant. iubenda is in fact the simplest, most complete and professional solution to comply with regulations.
Privacy and Cookie Policy Generator
With iubenda’s Privacy and Cookie Policy Generator we can prepare a fully customised, self-updating policy for your site/app. iubenda’s policies are generated starting from a database of clauses drafted and continuously reviewed by an international team of lawyers.
Cookie Solution
The iubenda Cookie Solution is a comprehensive solution to meet EU Cookie Law, CCPA and any other third-party requirements by facilitating the display of a GDPR-compliant cookie banner or a CCPA notice of collection at each user’s first visit, the preventive blocking of the profiling cookies and the collection of users’ consent to the installation of cookies. It also supports opt-out from sale for Californian users via a “Do Not Sell My Personal Information” link.
Consent Solution
iubenda’s Consent Solution allows the collection and storage of an unambiguous proof of consent whenever a user fills out a form — such as a contact form or newsletter subscription — on your website or app, as required by the GDPR and the Brazilian LGPD.
The solution can also be used to document opt-out requests from Californian consumers, as imposed by the CCPA.
Terms and Conditions Generator
With iubenda’s Terms and Conditions Generator we can prepare a fully customised, self-updating T&C document for your site/app. iubenda’s Terms and Conditions are generated starting from a database of clauses drafted and continuously reviewed by an international team of lawyers.
Ready for your compliance solution?
Drop us a line today for a free quote!
